Whats the difference between a reservation and a ticket? Why do I need to pay to access a private event?
1. We sell tickets for our public events (no membership needed) through Eventbrite or hardcopies which you'll need to bring to the door.
What are the features included in the membership program fees?
- Private and special event access and calendar listings
Exclusive member pricing and pre-sale ticket access for special events
Hear-it first workshop and production announcements
Promo codes for future merch discounts
Rehearsal room booking access
An optional feature profile in our member / industry database
Log-in access to our website / membership portal
The ability to purchase TWO tickets for our private events (make sure you arrive with your guest)
Music, entertainment, and creative industry reports
Voting rights at our AGM
How do I make a reservation / access a private event?
Official members will be able to log-in via the top right corner of the website's home page where it says "Log In / Register." Here you can access our private events and pay for your reservation online to guarantee access to the studio. Members are able to make TWO reservations under their name, and are asked to sign their guest in personally when they arrive. Depending on our capacity, ONLY active members and 1 of their guest are able to "drop-in" to our private events. Door fees are only accepted from active members.
Why a membership program? Why are you charging fees for your events?
We've had a great couple of years of keeping our doors wide open at the studio, celebrating the space, talent, and spontanious community that came through the studio. At the same time, we recognize that there are risks, optics, and liabilities that are best addressed through introducing a private event program.
How can I check on my membership / registration status?
1. If you've submitted a registration reqest via the top right corner look for a confirmation email and further program details in your inbox. Make sure you submit your $20 payment via e-transfer or Credit/Visa once we forward your invoice.
If I'm a member, can I bring a guest to a private event? What does +1 mean?
Memberships and reservations must be registered and processed through the website.
What will my $20 annual membership fees go towards?
All financial support from members will be re-dedicated to the facility, harm reduction supplies that include earplugs, infographics, electrolyte powder, security, and our program administration and operations. We're asking $20 / year which is equal to $1.60 / month. No, this is NOT a monthly fee.
How can I find out about Private Events?
1. Members can log-in and check the private event page here. This is also where you can make a reservation: https://www.submersivetribe.com/submembers/private-events
How will my personal info be stored? What if I want to cancel my membership?
Our membership info is stored securely on our servers, and door sign-in will be digital and based only around your name and membership status. Your payment details will be held confidentially and we encourage any that feel sensitive about cyber security to simply send us an e-transfer to claim your tickets. Once we launch, pending requests are held in the queue for up to 60 days while we await your annual payment. After 60 days, if we don't receive payment, we will ask if you'd like to have your membership request cancelled. You will need to submit a new request if you choose to do so. If you choose to cancel, we will remove as much information as you wish and void your invoice. Membership fees are non-refundable. If a membership is inactive for more than 3-years, we will remove all of your records.
How do I become a Member?
1. You can learn about the program and register here: https://www.submersivetribe.com/membership
What do the membership fees apply to? Will your other events have fees?
Our public events at venues around town will not have additional fees imposed by us.
How Do I Join the Board of Directors?
Every season, we put out a call for leadership based on the positions that have opened up on our crew. We are a working board which means that we ask all contributors to action a specific project or aspect of our programming.
Executive: Strategic programming and operations - AGM elected
Director at Large: Action and plan projects and goals - AGM elected
Leads: Work with volunteers to support Directors in the delivery of their role/responsibilities - Appointed quarterly
Members: They elect our directors at large and executives to represent them and govern the Studio/Productions/Programming.
Bookings / Residency
How can I host a workshop at your studio?
1. Please forward a request include insights into the content, materials needed, a time frame and more. We have a capacity for 15 people in our big room space and have a projector and office chair seating.
How do I become a resident? What's included?
24/7 studio/kitchen/bathroom/WIFI access and a membership in our studio community - it's built around co-working, shared and private studio spaces. We're home to 15+ residents at any time. We also include 4 hours of rehearsal room time / month.
How do I get booked as a vendor, dancer, or music talent for an event?
All bookings are overseen by our artist relations and production team.
What is your Code of Conduct?
1. The TL;DR version: https://bit.ly/2Sv8fHc
What is your Membership Agreement?
Right here: https://bit.ly/2ZstHOM
What is your Refund Policy?
Hardcopy public event tickets: We do not accept a refund on hardcopy tickets - please re-sell!